Redefining excellence in underwriting: Service that stands out

Lav Stublla, Commercial Manager

Tired of waiting for an underwriter to respond? Our commercial underwriting team understands the importance of your time. Our operating model within the commercial space has become the key to our success as a department and has helped develop a team that keeps on winning!

At Excess Underwriting, each brokerage has a dedicated new business underwriter and retention underwriter assigned to them. We understand that broker relationships should be personal, not just transactional and we work hard to earn your loyalty. We do not shy away from taking your feedback and evolving it into action plans to which we hold ourselves accountable to make the broker experience even better.

We have found that standout broker experiences are fueled by new, cross-functional collaborations across the various departments within the organization and we take pride in allowing all staff members from all departments contribute to the change. The way we have implemented new ideas and key intentions to achieve a successful experience for our broker partners has resulted in greater sustainable growth for Excess Underwriting. As an MGA, we continue to evolve to the next level with prioritizing service and the ease of doing business with all our broker partners. 

As the market shifts to a more competitive environment with MGA’s having similar appetites in areas of growth, we have experienced success during these times as we have built a strong underwriting team with broker personalities that are unique to the industry, especially in the commercial space. Our commercial underwriters are not measured simply on how much premium they bring in or retain, but instead are measured on the total broker experience. This includes how quickly they respond to your emails, how quickly they provide new quotes and how far in advance they provide you with renewal terms.

Our underwriters are held to a greater standard of commitment and adhere to the service level agreements we have put in place. We are here to help support you in finding the best solution for your client and even go above and beyond to broker your submissions using our various open market contact channels. 

Our team is responsive and ready for business. We provide not only expert technical knowledge but exceptional service consistently. We take pride in our service and understand the important part we, as an underwriting team, play in helping our broker partners retain their current accounts and continue to add to their overall portfolios. Brokers, come and experience the difference with Excess Underwriting!

Interested in learning more about our commercial lines underwriting team? Want to know more about our various other pillars and product offerings?

Contact us to book a virtual or in person meeting with yourself or your brokerage!