All News & Insights

A paperless pandemic…

April 21, 2021

Insights

Is the pandemic helping steer our industry away from its reliance on paper?

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Anything but fine: a Look at errors & omissions

April 14, 2021

Insights

An introduction to E&O. What can create a claim, how to possibility reduce them, and how their effect can be mitigated?

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How we act matters

March 26, 2021

Insights

Whether we are in a hard or soft market how we service our clients matter.

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The art of the tough conversation

March 17, 2021

Insights

Sometimes brokers need to deliver bad news. Read our top ten tips for navigating through those tough conversations.

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The only constant is change

March 05, 2021

Insights

How can leaders use change as a necessary element of improvement?

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When a claim happens in an empty space, it may not be covered

February 23, 2021

Insights

Learn how to protect your premises by being proactive and reporting any vacancies.

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Lead by example: additional ways to combat stress

February 18, 2021

Insights

Prolonged periods of stress, if not addressed can lead to chronic health impacts - looking at ways of combating stress.

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Top 10 tips to handling employee stress

February 10, 2021

Insights

10 Tips to help reduce stress while working from home.

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Most important thing to any small business: getting paid.

February 08, 2021

Insights, Product News

How trade credit insurance has become an important tool for Canadian SMEs.

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Connections: the key to motivation

February 03, 2021

Insights

In the third of our series of how to manage remote employees, we look at motivation and how this special skill goes a long way.

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What we have is a failure to communicate

January 27, 2021

Insights

In the second of our series of how to manage the work from home employee we learn how planning can help.

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A new reality: managing the work from home employee

January 20, 2021

Insights

In this first of a series, Excess looks at how to navigate the pitfalls of working from home and how employees and management can get the most of this new reality.

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