What’s in the News

A Paperless Pandemic…

April 21, 2021

Insights

Is the pandemic helping steer our industry away from its reliance on paper?

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Anything but Fine: A Look at Errors & Omissions

April 14, 2021

Insights

An introduction to E&O. What can create a claim, how to possibility reduce them, and how their effect can be mitigated?

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How We Act Matters

March 26, 2021

Insights

Whether we are in a hard or soft market how we service our clients matter.

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Don’t Shoot the Messenger: The Art of the Tough Conversation

March 17, 2021

Insights

Sometimes brokers need to deliver bad news. Read our top ten tips for navigating through those tough conversations.

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The Only Constant is Change

March 05, 2021

Insights

How can leaders use change as a necessary element of improvement?

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If a Claim Happens in an Empty Space, Does Anyone Hear It? No, and It May Not Be Covered Either

February 23, 2021

Insights

Learn how to protect your premises by being proactive and reporting any vacancies.

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Lead by Example: Additional Ways to Combat Stress

February 18, 2021

Insights

Prolonged periods of stress, if not addressed can lead to chronic health impacts - looking at ways of combating stress.

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Top 10 Tips to Handling Employee Stress

February 10, 2021

Insights

10 Tips to help reduce stress while working from home.

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The Most Important Thing to any Small Business? Getting Paid.

February 08, 2021

Product News, Insights

How trade credit insurance has become an important tool for Canadian SMEs.

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Connections: the Key to Motivation

February 03, 2021

Insights

In the third of our series of how to manage remote employees, we look at motivation and how this special skill goes a long way.

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What We Have Is a Failure to Communicate

January 27, 2021

Insights

In the second of our series of how to manage the work from home employee we learn how planning can help.

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A New Reality: Managing the Work from Home Employee

January 20, 2021

Insights

In this first of a series, Excess looks at how to navigate the pitfalls of working from home and how employees and management can get the most of this new reality.

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